2025 SMART GOAL SESSION

Cancellation Policy

Booking: All sessions and group programs must be booked in advance. Your spot in a multi-week group (such as Rooted & Radiant or the EA Mastery Cohort) is confirmed once payment is received or a payment plan has been initiated. Cancellation: For group coaching programs (6-week format): – Due to the limited number of spots and high-touch nature of the program, all sales are final. – If a true emergency arises before the program begins, you may request to defer your enrollment to a future group round (subject to approval and availability). – No refunds or credits will be issued once the program has started. For 1:1 coaching sessions (including consultations or 2-hour sessions): – You may reschedule or cancel up to 48 hours in advance without penalty. – Cancellations within 24 hours may not be eligible for rescheduling, except in the case of an emergency. Waitlist: If a program is full, you may request to be added to the waitlist. You will be contacted if a spot becomes available. If you have any questions, please reach out to Dawn@coachdawnnoel.com